Redesign concept — click Home / Catalog / My Items above to explore. Not the live portal.
Northumbria UniversityStaff Portal

Friday, 3 July 2026

Welcome back, Kunal

Here's what needs your attention today.

Drag a tile by its handle to rearrange. Resize from the edge or corner. Your layout is remembered for this demo — in production it would save to your ServiceNow profile.

My items & actions

Secondary Account Request — library shared inbox
Under review
REQ0004471 · updated 2 days ago
Building Hardware — broken monitor, Sutherland Building
New
RITM0012988 · updated 1 day ago
Payment Terms Deviation
Draft
Not yet submitted · updated 11 days ago
Coaching and Mentoring — Kunal Admin
New
CASE0047360 · updated 23 days ago

1 item is waiting on you: Approve — Room Booking Request, City Campus G12 submitted by a team member.

Announcements

Most requested services

Quick actions

This week

Mon29
Tue30
Wed1
Thu2
Fri3
Sat4
Sun5
Jul9
Staff Wellbeing Drop-in
Thu · City Campus, Room 210
Jul11
DTT systems maintenance window
Sat · 00:00–04:00, all services
Jul31
Professional Recognition Scheme deadline
Fri · applications close 17:00

Service status

All systems operational Checked 5 minutes ago · View status

10 services shown · prototype sample

Popular

Building Hardware

Tell us about any issues with or repairs needed to hardware.

324 requests this year

Daily Tasks

Record daily tasks for the security team.

176 requests this year

Popular

Room Booking Request

Request a room in City or Coach Lane Campus that's outside the TermTime or Outlook booking systems.

251 requests this year

Popular

Report Software Issue

Inform Digital, Technology & Transformation (DTT) of an issue with any software you use.

287 requests this year

Move an Item

Relocate items from one location to another.

64 requests this year

Plumbing and Water

Report problems with plumbing.

52 requests this year

Secondary Account Request

Ask to add, renew or remove a secondary IT account.

198 requests this year

HPC and RS Storage Quota Increase

Request an increase in HPC or RS storage space.

37 requests this year

DTT Project

Set up your NSWR in ServiceNow so time can be recorded against it.

29 requests this year

Teams Recording

Enable Microsoft Teams recording for your account.

83 requests this year

No sample services in this category.
This prototype only mocks up a handful of catalog items — the full catalog has entries across all 21 categories.

10 items

PRS0000698Under review

Associate Fellow Application

Recognition and Reward · HR Operations · Created 03 Jun 2026 · Updated 10d ago

PRS0000693Draft

Associate Fellow Application

Recognition and Reward · HR Operations · Created 21 Apr 2026 · Updated 10d ago

DraftDraft

Payment Terms Deviation

Finance · Finance Team · Created 22 Jun 2026 · Updated 11d ago

CASE0047360New

Coaching and Mentoring — Kunal Admin

Learning and Development · L&D Team · Created 10 Jun 2026 · Updated 23d ago

CASE0047359New

Payment Terms Deviation

Finance · Finance Team · Created 10 Jun 2026 · Updated 23d ago

CASE0047358Draft

Payment Terms Deviation

Finance · Finance Team · Created 10 Jun 2026 · Updated 24d ago

RITM0012988New

Building Hardware — broken monitor, Sutherland Building

Facilities · Facilities Team · Created 01 Jul 2026 · Updated 1d ago

REQ0004471In progress

Secondary Account Request — library shared inbox

Digital Technology & Transformation · IT Service Desk · Created 28 Jun 2026 · Updated 2d ago

RITM0012940Closed

Room Booking Request — City Campus G12

Facilities · Facilities Team · Created 14 May 2026 · Updated 30d ago

INC0089213Closed

Report Software Issue — Outlook sync failing

Digital Technology & Transformation · IT Service Desk · Created 02 May 2026 · Updated 45d ago

No items match your filters.
Try clearing a filter or searching a different term.

RITM0013002Awaiting your approval

Room Booking Request — City Campus G12

Submitted by Priya Shah · Facilities · 2 days ago

Building Hardware

Tell us about any issues with or repairs needed to hardware.

Room Booking Request

Request a room outside the standard booking systems.

Report Software Issue

Tell DTT about an issue with software you use.